I needed a refrigerator because my big old cold box died and assumed a room temperature pose.
I found a replacement frig at Best Buy, but when I tried to use my B.B. card for a time delayed purchase with no interest, it no longer worked. It seems that the card I had for probably a dozen years was no longer functional because B.B. had changed banks. So I applied for a new card at their new bank, but I discovered there was no semi-instant way to make a purchase, plus shipping fees, or spend 50 dollars on fuel to get it myself.
So we scraped our money together from a variety of other places and purchased from a local appliance dealer and got it the same day. I already told my water flood story of the instaLLation in an earlier post.
But I noticed that the new B.B. MasterCard would be able to be used anywhere, so I thought that was cool.
BUT ... when I got the card I discovered that it was semi-useless with a credit limit of only $300 - not even close enough to buy my frig!
BUT ... it gets worse: the new card has an annual fee of $59 !!!!!
Why would anyone want a credit card with such a low limit and a high fee?
I don't activate the card.
BUT ... a few days later they send me a monthly statement and they have already charged me the annual fee long long long before an annual has taken place AND now my available balance is $241.
$241 might buy a very tiny refrigerator.
I spend several minutes with their customer service to get it aLL canceLLed. HopefuLLy.
I can begin to understand why Best Buy is in trouble.
Update: 2012.04.24 21:00
The day after I s'pposedly have the entire account canceLLed, I get another statement in the mail saying I owe the $59 fee. I realize that the statement, which seems to be eXactly the same as the first one, was most likely already in the mail system before I initiated the cancel request. But it stiLL seemed strange and funny to me.
Update: 2012.05.29 11:00
NOW I get another statement in the mail. It seems that their human failed to cancel my account. They have tacked on a $25 Past Due Amount Fee, AND wonder-fooly added $1.20 for interest. I talked to another human today and they told me it would be handled.
Six Miles
1 week ago
3 comments:
They are nasty buggars. Just my opinion.
We don't have them in the UK .......I think.
Rob: You think correctly. They are in a few other countries, such as China.
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